Customer Care

Contact Rouzette

We’re here to help with order questions, beauty-product support, delivery updates, returns, and anything you need before or after your purchase.

Customer Support Hours

Monday–Friday
9:00am–5:00pm AWST

We aim to respond within 24–48 hours during business days.

Order Help

Need help with an order? Please include your order number, the email used at checkout, and a short description of the issue.

Returns & Refunds

For return or refund questions, please contact us first so we can review your order and guide you through the next step.

Send Us a Message

Send Us a Message